Community Strategy Services
Specialized in communities with a purpose, our Strategy Consultant will help you to identify your community-related business goals and optimize your measurable community engagement strategy.
Identify, set and exceed your measurable community engagement goals, tailored to your organization’s desired outcome.
Answer your key community strategy questions
Using community industry best practices, we will help you answer the following questions:
- Why are you investing in building an online community?
- What does your long-term strategy look like, and how big a role does your online community play in it?
- What challenges are you solving for your community members?
- How are you creating added value towards your goals by enabling connections?
- What is your community type and purpose?
- How can the Community Experience Pyramid help you identify what valuable member engagement looks like?
- What are your community KPIs?

“A community strategy is all about creating added value by enabling connections“
– Mathijs Vleeming

Meet your Strategy Consultant
Always believing in the potential added value of online communities for associations and other community-led and mission-driven organizations, Mathijs Vleeming‘s mission is to unleash the full power of your community.
With 20 years of experience at the heart of professional community building in the international association meetings industry at t ICCA (the International Congress and Convention Association), Mathijs believes there is a major opportunity for community-led and mission-driven organizations to increase their impact by empowering their members to share year-round.
Mathijs studied Communications Science and has a long career in the international meetings industry. At ICCA he led various projects leading up to a Director Marketing role: He designed ICCA’s PR- and Social Media Strategy and built its active online community from scratch, centralized global marketing activities, promoted all ICCA events, managed Online Product Development Projects and the implementation of a CRM system.
“Online communities are a must for community-led and mission-driven organizations to stay relevant, respond to environmental pressures and expectations of new generations, and increase your impact! ” – Mathijs Vleeming
Apart from providing Community Strategy Consultancy services for Open Social, Mathijs is an “Online Community Evangelist”, spreading the gospel on the added value of online community.
Creating your Community Strategy Concept
Open Social offers a special “Creating your Community Strategy Concept” package, ideal for organizations (seeking out to) start building an online community but not yet fully clear on their community strategy. Interactive sessions cover an introduction into online communities and help you explore and identify your community purpose, based on your organization’s goals and participant goals.

Monthly Community Strategy Consultancy
We also offer Monthly Community Strategy Consultancy to help you go through any of the steps in starting an online community:

What our clients say

