Open Social allows people to collaborate, organise and find the right talent at the right moment. It is especially suitable for volunteer communities within NGO organisations and to replace existing (proprietary) intranets.
The activity stream gives all of your users a personalized overview of your community
Our algorithms ensure you only see updates that are relevant to you. For example; if someone likes your post or comments in a group you are following, this will be shown in your timeline
Our personalized activity stream is central to all the interactions of individual community members. A lively and engaging timeline will keep your users coming back for more
Notifications keep you up-to-date, but only when you need to be
Our activity centre shows all your incoming notifications. Smart push notifications keep you updated in the application and by email
Users can adjust their notification settings on their personal profile page to ensure they only get the notifications they want and need
Analytics allow you to monitor the success of the community
You can keep track of the KPIs you have set for your community with our Analytics suite. Monitor active versus inactive users, engagement (comments and likes) overall and on posts, user generated activity (posts, topics, events, groups) versus activities of the organisation with the push of a button
Monitoring these activities will allow you to analyse what results you are getting from your community building activities and help you set clear targets for your community.This will help you adjust your strategies to maximize the KPIs of your community
Events connect your on- and offline experiences
Your community members can enroll to both private and public events. Event managers set the location and date and control visibility settings. Users can follow events and post comments to keep the discussion rolling or organize their own
Events bridge the gap between the on- and offline engagement of your community members. Getting people aligned along common interests ensures the long term health of your community. This makes events a critical part of any successful community building effort
Private messaging allows users to contact each other directly
Your community members can choose to have conversations in private, rather than in public spaces such as groups, discussion, or posts. These messages can be directed at an individual user or to a group of users. Conversations can be held away from community activity, providing a space to tailor information. This feature is ideal for a collaborative community because it serves as a quick and easy way of sharing ideas and resources with the right people.
This feature comes with e-mail notifications and an extra envelope icon in the navbar that indicates the number of unread conversations.
Why do you need Open Social?
Empowering people to engage, collaborate and organise from the bottom-up yields amazing results. Open Social is especially suited for NGO and semi-governmental volunteering communities and to replace existing proprietary intranets. Read our business case: ‘Greenpeace Greenwire, the ‘social network spurs 600% increase in volunteering’.