Open Social allows people to collaborate, organise and find the right talent at the right moment. It is especially suitable for volunteer communities within NGO organisations and to replace existing (proprietary) intranets.

Activity Streams

The activity stream gives all of your users a personalized overview of your community

Our algorithms ensure you only see updates that are relevant to you. For example; if someone likes your post or comments in a group you are following, this will be shown in your timeline

Our personalized activity stream is central to all the interactions of individual community members. A lively and engaging timeline will keep your users coming back for more  

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Activity Stream - What's on your mind?

Notifications

Notifications keep you up-to-date, but only when you need to be

Our activity centre shows all your incoming notifications. Smart push notifications keep you updated in the application and by email

Users can adjust their notification settings on their personal profile page to ensure they only get the notifications they want and need 

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Open Social Notification on tablet

Analytics

Analytics allow you to monitor the success of the community

You can keep track of the KPIs you have set for your community with our Analytics suite. Monitor active versus inactive users, engagement (comments and likes) overall and on posts, user generated activity (posts, topics, events, groups) versus activities of the organisation with the push of a button

Monitoring these activities will allow you to analyse what results you are getting from your community building activities and help you set clear targets for your community.This will help you adjust your strategies to maximize the KPIs of your community

Open Social analytics overview page

Events

Events connect your on- and offline experiences

Your community members can enroll to both private and public events. Event managers set the location and date and control visibility settings. Users can follow events and post comments to keep the discussion rolling or organize their own 

Events bridge the gap between the on- and offline engagement of your community members. Getting people aligned along common interests ensures the long term health of your community. This makes events a critical part of any successful community building effort

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Open Social Events on mobile

Private Messaging

Private messaging allows users to contact each other directly

Your community members can choose to have conversations in private, rather than in public spaces such as groups, discussion, or posts. These messages can be directed at an individual user or to a group of users. Conversations can be held away from community activity, providing a space to tailor information. This feature is ideal for a collaborative community because it serves as a quick and easy way of sharing ideas and resources with the right people. 

This feature comes with e-mail notifications and an extra envelope icon in the navbar that indicates the number of unread conversations.

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Private message feature on Open Social (mobile)

Timeline

Personalized content shows updates that are relevant to you

Notifications

Smart in-app messages and emails notify you when needed

Events

Organize closed and public events for your members to enroll in

Groups

Create both open and closed groups around shared interests

Search

Powerful search and filtering for content and user profiles

Posts

Publish rich content both with public and private settings

Follow

Let community members connect with one another

Roles

Powerful user roles differentiate rights for community members

Integrations

RESTful API allows for integration with your own software

Modular

Flexible architecture allows for custom extensions for your special use cases

Design

Customize your community to match your branding

Analytics

Measure the success of your community

Why do you need Open Social?

Empowering people to engage, collaborate and organise from the bottom-up yields amazing results. Open Social is especially suited for NGO and semi-governmental volunteering communities and to replace existing proprietary intranets. Read our business case: ‘Greenpeace Greenwire, the ‘social network spurs 600% increase in volunteering’.

250+ Communities are powered by Open Social

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