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Open Social’s tailored platform for the European Commission

Europa Communities Platform SaaS (ECP SaaS) is a tailored solution, developed by Open Social, specifically designed for the European Commission (EC). This platform provides a unified codebase for multiple community websites across the EC’s infrastructure, offering a scalable and secure foundation for managing online communities. It is hosted on EC’s infrastructure, ensuring compliance with the EC’s security and privacy standards, and is structured as a modular solution that allows seamless updates across all instances.

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Empowering public facing communities through modular features

The ECP SaaS platform is particularly suited for large, public-facing community websites that engage both citizens and external stakeholders. It includes a robust set of core features such as content management, communication tools, and member management.

What sets ECP SaaS apart is its modular architecture, allowing organizations to add specific extensions to meet their unique needs. For example, the “Crowd Innovation” extension facilitates community-driven problem-solving through crowdsourcing ideas.

This approach ensures that each community can maintain a tailored experience while benefiting from shared platform improvements.

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Continuous engagement and updates for dynamic communities

ECP SaaS ensures that each community site can evolve dynamically with regular updates and enhancements. Each feature update, improvement, or extension is instantly available across all the EC’s community platforms.

This continuous development model not only enhances the user experience but also helps community managers keep up with the changing needs of their audience.

The platform’s ability to support such a diverse range of use cases under a single, unified system underscores its flexibility and power as a community management solution.

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Client cases

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Case study

Empowering Global Community Engagement for WAGGGS

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Case study

Europa Communities Platform (ECP)

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