Customer Data Platform

Amplify your impact and reach, across every digital touchpoint

Customer Data Platform
Unified member profiles

Centralize member data across platforms for a comprehensive view, enhancing personalized engagement strategies.

Real-time personalization

Utilize dynamic data for instant personalization, elevating member interactions and participation.

Advanced segmentation

Leverage detailed segmentation to tailor experiences, ensuring content relevance for every visitor.

Seamless integration

Effortlessly connect with CMS, CRMs, and more, for cohesive data flow and utility across your tech ecosystem.

Holistic member insights

Have one single source of truth while consolidating member information from various touchpoints and sources. Gain deeper insights into individual member behaviors, needs and preferences in your entire technical ecosystem to identify and segment high-value audiences. With the main goal to drive engagement and content strategies.

Holistic member insights

Have one single source of truth while consolidating member information from various touchpoints and sources. Gain deeper insights into individual member behaviors, needs and preferences in your entire technical ecosystem to identify and segment high-value audiences. With the main goal to drive engagement and content strategies.

Automated engagement paths

Reach members on the right channel at the right time with the right message by automating personalized member journeys, from onboarding to advanced engagement. Improve retention and satisfaction with dynamic member journeys.

Automated engagement paths

Reach members on the right channel at the right time with the right message by automating personalized member journeys, from onboarding to advanced engagement. Improve retention and satisfaction with dynamic member journeys.

Data-driven decision making

Advanced analytics provide community managers with an easy way to visualize, predict, and activate members using the community and any other touchpoint connected to the Customer Data Platform. Leverage these insights for strategic decisions, optimizing community growth and member experience.

Data-driven decision making

Advanced analytics provide community managers with an easy way to visualize, predict, and activate members using the community and any other touchpoint connected to the Customer Data Platform. Leverage these insights for strategic decisions, optimizing community growth and member experience.

Get better insight into your members interests

Prevent cold-starts during onboarding by offering relevant content and call-to-actions

Tailor any experience based on segmentation and relevancy

Engage with people on- and off-platform

Holistic member insights

Have one single source of truth while consolidating member information from various touchpoints and sources. Gain deeper insights into individual member behaviors, needs and preferences in your entire technical ecosystem to identify and segment high-value audiences. With the main goal to drive engagement and content strategies.

Holistic member insights

Have one single source of truth while consolidating member information from various touchpoints and sources. Gain deeper insights into individual member behaviors, needs and preferences in your entire technical ecosystem to identify and segment high-value audiences. With the main goal to drive engagement and content strategies.

Automated engagement paths

Reach members on the right channel at the right time with the right message by automating personalized member journeys, from onboarding to advanced engagement. Improve retention and satisfaction with dynamic member journeys.

Automated engagement paths

Reach members on the right channel at the right time with the right message by automating personalized member journeys, from onboarding to advanced engagement. Improve retention and satisfaction with dynamic member journeys.

Data-driven decision making

Advanced analytics provide community managers with an easy way to visualize, predict, and activate members using the community and any other touchpoint connected to the Customer Data Platform. Leverage these insights for strategic decisions, optimizing community growth and member experience.

Data-driven decision making

Advanced analytics provide community managers with an easy way to visualize, predict, and activate members using the community and any other touchpoint connected to the Customer Data Platform. Leverage these insights for strategic decisions, optimizing community growth and member experience.

Community Experience Pyramid model put into action

Open Social developed a comprehensive framework to understand the various community experiences. Our technologies evolve to support varied engagement levels to deliver tailored experiences to members at different engagement levels, from newcomers to active participants and community leaders.

Community Experience Pyramid model put into action

Open Social developed a comprehensive framework to understand the various community experiences. Our technologies evolve to support varied engagement levels to deliver tailored experiences to members at different engagement levels, from newcomers to active participants and community leaders.

Add-on: Cross-platform behavior tracking

Track member activity across different platforms such as your website and community management system for integrated insights.

Add-on: Cross-platform behavior tracking

Track member activity across different platforms such as your website and community management system for integrated insights.

Add-on: Customizable dashboards

Create your own analytics dashboards based on the metrics most relevant to your community and for your organization.

Add-on: Customizable dashboards

Create your own analytics dashboards based on the metrics most relevant to your community and for your organization.

Discover Open Social's

Community Experience Platform (CXP)

Your CXP is build from various products and add-ons, that work together to provide a unique and tailored experience. Rethink member journeys and explore the benefits and features our platform offers.

Related case

Open Social's impact

“Empowering members to take global action.”
Josh Goodman

Josh Goodman

Business Owner

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Connect. Collaborate. Thrive.

Unlock the power of community with Open Social