You may be considering an Online Chat solution. Slack, Skype, LiveChat or Zendesk are proving to be popular tools in the market. Community Software is a robust solution that can improve internal communication.
The way we work in the modern world has completely changed, and it’s your job to help your business stay up to date with the best ideas on how to do this. Convince your company to start using community software.
How do you implement anonymity in an online community without impacting social engagement? Open Social talks about the Anonymity and Engagement in Online Communities dilemma using Victim Support the Netherlands as a case example.
Community managers don't need to moderate abusive content alone. Here's how to empower your members to help you!