Jan 16, 2020 - Community Management

Chat vs. Community Software 

You may be considering an Online Chat solution. Slack, Skype, LiveChat or Zendesk are proving to be popular tools in the market. Community Software is a robust solution that can improve internal communication.

posted by Stephanie
Dec 13, 2019 - Community Management

How do I convince my company we need an online community?

The way we work in the modern world has completely changed, and it’s your job to help your business stay up to date with the best ideas on how to do this. Convince your company to start using community software.

posted by Stephanie
Dec 03, 2019 - Community Management

Anonymity and Engagement in Online Communities

How do you implement anonymity in an online community without impacting social engagement? Open Social talks about the Anonymity and Engagement in Online Communities dilemma using Victim Support the Netherlands as a case example.

posted by Moritz
Apr 26, 2019 - Community Management

How to Manage Abusive Content in Your Online Community

Community managers don't need to moderate abusive content alone. Here's how to empower your members to help you!

posted by Natasha
Dec 19, 2018 - Community Management

5 Steps to Create Content Your Members Love

These 5 steps will teach you everything you need to use content marketing for your online community.

posted by Sjoerd
Sep 10, 2018 - Community Management

5 SEO Tips for your Online Community

Have you ever thought about optimizing your community for search engines? Here's a guide to make your community more visible in Google.

posted by Natasha